Friday 1st March 2019

Content API Network connectivity issues

10.40; We are investigating some issues relating to accessing Prepr at the moment, more updates will follow shortly.

10.50; Our hosting provider has identified the cause of the issue with networking across TOR1/AMS3 regions and is actively working on a fix. We will post an update as soon as additional information is available.

10:56; True has resolved the issue with networking across all regions. Our services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

13.08; Unfortunately, the issue has occurred again. We are in close touch with the True engineers.

13.17; All services should now be operating normally again. We will monitor the services closely.