- Past notices
- No further notices from the past 7 days.
Due to an issue identified with an external provider a small portion of customers may have experience connecting issues to FTP servers.
We are still experiencing issues with Prepr UI availability, with some login attempts resulting in 522 errors. We are monitoring the situation closely and will provide further updates as we have more information.
We’ve resolved the core issue, and our fallback protocol has successfully taken over by routing traffic to other databases. We’re already seeing the system recover, and we expect the Prepr UI to return to normal within the next few minutes. Thank you for your patience while things fully recover.
We've confirmed there is a problem, we're working to resolve it.
Some users are currently experiencing issues accessing the Prepr UI. Our team is investigating the issue and working to restore full availability as quickly as possible. Please bear with us while we work on a resolution. We’ll provide further updates as soon as we have more information. Thank you for your patience and understanding.