Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

We are currently experiencing a network-related incident that has made the Prepr application and all APIs unavailable. Our engineering team is actively investigating the root cause and working to restore service as quickly as possible.

We are seeing recovery across the platform. The Prepr UI and APIs are coming back online, and traffic is gradually returning to normal. Our team continues to closely monitor the situation to ensure full stability and to address any remaining issues.

The incident has been fully resolved. The Prepr UI, APIs, webhooks are operating normally.

The outage was caused by an unexpected side effect following a planned migration of part of our network infrastructure. This resulted in connectivity issues that impacted the availability of the platform.

The migration has been stabilized, and corrective measures have been implemented to prevent recurrence. We are continuing to monitor the environment closely.

We sincerely apologize for the disruption and appreciate your patience and understanding.