Prepr

Previous Incidents

[Resolved] We're currently having issues: UI and APIs unavailable

Began: 9 Feb 14:17 CET Ended: 9 Feb 16:12 CET Duration: 1 hour and 54 minutes

REST Content Delivery API
Tracking API
Mutation API
Editing interface
Assets CDN
Webhook delivery

Mon, 9 Feb 2026

14:17:57 CET: Some people are experiencing problems with our service right now. The UI and APIs seem currently unavailable. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.
14:19:57 CET: We've confirmed there is a problem, we're working to resolve it.
14:26:10 CET: We’ve identified the issue and the team is working on a fix. Services are recovering, and we expect everything to be fully back to normal shortly. We’re actively monitoring the situation. Thanks for your patience.
15:28:38 CET: All systems are back up, but our Content Delivery Network hasn’t yet confirmed full recovery. We’re continuing to monitor the situation closely.
16:12:42 CET: The incident has been resolved. All systems are back up, functioning normally, and stable. Thanks for your patience.

[Complete] Upcoming maintenance

Began: 3 Feb 20:30 CET Ended: 3 Feb 21:51 CET Duration: 1 hour and 21 minutes

Editing interface

Tue, 3 Feb 2026

13:43:01 CET

Tonight at 8PM CET, we will carry out urgent maintenance on our network to further enhance the stability and reliability of the platform. The maintenance will be performed carefully, and no interruption to Prepr services is expected.

Once the maintenance is completed, the network optimizations will be fully applied. If you have any questions, please don’t hesitate to contact Prepr Support. Thank you for your understanding.

20:30:06 CET

The scheduled maintenance is now underway. We'll keep you updated on our progress.

21:51:56 CET

The maintenance is now complete. Thanks for your patience.

Scheduled for Tue, 3 Feb 2026 20:30 CET
Expected to take 2 hours and 30 minutes

Past notices

No further notices from the past 7 days.