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  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Edge personalization API
  • Tracking API
  • Mutation API
  • MCP Server
  • Editing interface
  • Editing interface AI
  • Assets CDN
  • Webhook delivery
  • Platform integrations
    • Algolia
    • AWS
    • Azure DevOps
    • BigCommerce
    • BitBucket
    • CM
    • Commerce Layer
    • Commercetools
    • FTP Servers
    • GitHub
    • GitLab
    • Leadfeeder
    • Leadinfo
    • HubSpot
    • MUX
    • Shopify
    • Typesense
    • Vercel
  • Website
  • Docs
Upcoming Maintenance

[Scheduled] Scheduled Maintenance Notice

  • Mutation API
  • Editing interface
  • Webhook delivery

As part of our continued growth and ongoing investment in platform capacity and performance, we will be carrying out a scheduled infrastructure update.

During the migration, a brief service interruption of up to 15 seconds is expected. Our team will actively monitor the environment throughout the process to ensure a smooth transition and maintain platform stability.

Thank you for your understanding as we continue to enhance the reliability, scalability, and performance of the platform.


Previous Incidents

[] Scheduled Maintenance: EU Region Database Upgrade

Began: Ended: Duration:
  • Mutation API
  • Editing interface

We’re performing a critical database upgrade. This maintenance will take place from July 17, 11:00 PM to July 18, 5:00 AM.

During this window, EU region databases will be in read-only mode. Reading existing content in the UI and through the API will continue normally. However, creating new content, updating existing content, and deleting content via the API, MCP server, or UI will be unavailable. Please plan any critical write operations outside the maintenance window.

Status updates will be provided throughout the maintenance period. If you have any questions, please contact Prepr Support.

The maintenance that was scheduled for Friday July 17th between 11:00 PM and 05:00 AM CEST has now been postponed. This means that there will be no disruption to Prepr services as was previously communicated.

We will keep you updated about any future scheduled maintenance dates.

[Resolved] GitHub outage affecting schema syncs

Began: Ended: Duration:
  • Platform integrations
  • GitHub

We're currently experiencing issues with schema syncs due to an ongoing outage at GitHub. This is outside of our infrastructure, and we're monitoring GitHub's status closely. Existing schemas remain available, but new syncs are not working for now. No action is needed on your end. We'll update this notice as the situation changes.

We've now resolved the incident. Thanks for your patience.

We've confirmed the problem has returned.

The incident seems to be resolved.

No further notices from the past 7 days.