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  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Edge personalization API
  • Tracking API
  • Mutation API
  • Editing interface
  • Editing interface AI
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  • Webhook delivery
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Previous Incidents

[Resolved] We're currently having issues: UI and APIs unavailable

Began: Ended: Duration:
  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Editing interface

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

We’ve identified an issue within our network that is causing this problem. Our team is actively investigating and working to resolve it as quickly as possible. We’ll keep you updated as we make progress.

We’ve identified an issue within our network that is causing intermittent instability. Services may be up and down from time to time, and while the ingress is reporting as available, it is not yet consistently reliable. Our engineers are actively monitoring the situation. We’ll continue to share updates as we make progress.

The root cause of the issue has been resolved. Services are now running operationally again, and stability is improving. We are continuing to closely monitor the system to ensure a full recovery. Further updates will be shared if needed.

We’re still experiencing instability on the network, which is affecting the reliability of the UI. Users may encounter intermittent issues with accessibility. Our team is actively investigating the root cause of these disruptions.

The core issue has been fixed, and are waiting for things to recover.

The incident has now been resolved and all services are operating normally again. We appreciate your patience while we worked through this issue. If you have any further questions, please don’t hesitate to contact Prepr Support.

No further notices from the past 7 days.