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Previous Incidents

[Resolved] Elevated Errors for API Delivery within the Madrid (MAD) POP

Began: Ended: Duration:
  • REST Content Delivery API
  • GraphQL Content Delivery API

We are currently experiencing slow performance and elevated errors in the Madrid region due to an issue with our API CDN. Our team is actively monitoring the situation and working to resolve the issue as soon as possible. We will provide updates as soon as more information becomes available.

Fastly engineers have identified the contributing factor and are applying a fix to our Web Delivery service within the Madrid (MAD) Point of Presence (POP). All other locations and services are unaffected.

Fastly engineers have discovered an additional issue affecting their Web Delivery service in Madrid (MAD data center). To fix this, they are adjusting a mitigation strategy.

Only the Madrid location is affected, all other locations are working normally.

Engineering has confirmed that our CDN Delivery within our Madrid (POP) has been fully restored. Customers may have experienced timeouts and/or inability to view content that was serviced by impacted IPs from the 3rd of February 2025 at 15:48 to the 10th of February 2025 at 16:43 UTC.

No further notices from the past 7 days.