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  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Edge personalization API
  • Tracking API
  • Mutation API
  • MCP Server
  • Editing interface
  • Editing interface AI
  • Assets CDN
  • Webhook delivery
  • Platform integrations
    • Algolia
    • AWS
    • Azure DevOps
    • BigCommerce
    • BitBucket
    • CM
    • Commerce Layer
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    • FTP Servers
    • GitHub
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    • Leadfeeder
    • Leadinfo
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    • MUX
    • Shopify
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    • Vercel
  • Website
  • Docs
Upcoming Maintenance

[Scheduled] Scheduled Maintenance: Prepr UI unavailable overnight, September 4th–5th

  • Mutation API
  • MCP Server
  • Editing interface

We’re performing a database upgrade. This maintenance will take place from September 4th, 11:00 PM to September 5th, 5:00 AM CEST.

During this window, the Prepr UI won’t be available, and any signed-in users will be signed out when the maintenance starts. The Mutation API and MCP server will be in read-only mode and won’t accept any write operations. Reading existing content through the API or MCP server will continue normally.

Status updates will be provided throughout the maintenance period. If you have any questions, please contact Prepr Support.


Previous Incidents

[Resolved] Service disruption affecting multiple Prepr services

Began: Ended: Duration:
  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Mutation API
  • MCP Server
  • Editing interface

Some customers are experiencing issues with the Prepr UI, MCP Server, GraphQL API, and Content Delivery. We’re investigating and will provide an update as soon as possible. Thank you for your patience.

The issue has been identified and a fix is implemented.

We've now resolved the incident. Thanks for your patience.

Some customers are experiencing issues with the Prepr UI, MCP Server, GraphQL API, and Content Delivery. We’re investigating and will provide an update as soon as possible. Thank you for your patience.

One of our suppliers is experiencing unusually high traffic. We are rerouting traffic through an alternative transit provider to minimize any impact on our services.

The incident has now been resolved. Thank you for your patience and understanding.

No further notices from the past 7 days.