All systems are go

Don't agree with this? Please let us know

  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Edge personalization API
  • Tracking API
  • Mutation API
  • MCP Server
  • Editing interface
  • Editing interface AI
  • Assets CDN
  • Webhook delivery
  • Platform integrations
    • Algolia
    • AWS
    • Azure DevOps
    • BigCommerce
    • BitBucket
    • Bynder
    • CM
    • Commerce Layer
    • Commercetools
    • FTP Servers
    • GitHub
    • GitLab
    • Leadfeeder
    • Leadinfo
    • HubSpot
    • MUX
    • ProspectPro
    • Salesforce
    • Shopify
    • Typesense
    • Vercel
  • Website
  • Docs
Previous Incidents

[Resolved] Degraded Performance – Prepr UI

Began: Ended: Duration:
  • Editing interface

Users may experience limited availability of our Prepr UI. Those users encounter 504 Gateway Timeout errors when accessing the Prepr UI. Our team is currently investigating the issue and working to identify the cause. We will provide further updates as soon as more information becomes available.

We've confirmed there is a problem, we're working to resolve it.

The Prepr UI has been recovered, and availability is returning to normal. We are continuing to monitor the situation and will investigate what caused the disruption.

The incident has been resolved, and the Prepr UI is fully operational again. We will continue to monitor the situation to ensure everything remains stable. If you experience any further issues, please don’t hesitate to contact Prepr Support. Thank you for your patience and understanding.

[Complete] Maintenance Notice

Began: Ended: Duration:
  • Tracking API
  • Mutation API
  • Editing interface
  • Webhook delivery

We will be performing maintenance on Prepr CMS over the next few hours to ensure continued platform stability and performance.

A brief service interruption lasting a few seconds may occur during this time. Our engineering team will closely monitor the platform throughout the maintenance to ensure everything runs smoothly.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance has been successfully completed.

All services are operating normally, and our engineering team will continue to monitor the platform to ensure ongoing stability and performance.

Thank you for your patience and understanding.

No further notices from the past 7 days.