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  • REST Content Delivery API
  • GraphQL Content Delivery API
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  • Editing interface AI
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Upcoming Maintenance

[Scheduled] Scheduled server maintenance: October 8

On October 8, from 10:00 PM to 11:00 PM CEST, we will perform scheduled server maintenance. The maintenance window will last up to one hour, but we do not expect any service interruptions during this period. All Prepr features (including the APIs, MCP server, UI, and AI features) will remain available throughout the maintenance. We’ll keep you updated as the maintenance progresses.


Previous Incidents

[Resolved] Prepr not available, giving 503 errors

Began: Ended: Duration:
  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Tracking API
  • Mutation API
  • MCP Server
  • Editing interface
  • Platform integrations
  • Algolia
  • AWS
  • Azure DevOps
  • BigCommerce
  • BitBucket
  • CM
  • Commerce Layer
  • Commercetools
  • FTP Servers
  • GitHub
  • GitLab
  • Leadfeeder
  • Leadinfo
  • HubSpot
  • MUX
  • Shopify
  • Typesense
  • Vercel

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

We’ve confirmed the issue and are actively working to resolve it. We’ll provide an update as soon as we have more information.

We’ve confirmed that the issue is affecting multiple services, including the APIs and MCP server. We’re investigating the root cause with the highest priority and are working to resolve it.

The services appear to be back up, and we’re currently waiting for the affected services to recover. Please stand by for further updates.

We've now resolved the incident. Thanks for your patience.

[Complete] Upcoming maintenance; September 30th

Began: Ended: Duration:

We will perform scheduled maintenance today between 22:00 and 23:00 CEST to improve the stability, reliability, and performance of the platform.

Expected impact: None.

We will provide an update once the maintenance is complete.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

As expected, the maintenance has been completed without any interruption. Thank you for your patience.

No further notices from the past 7 days.