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  • REST Content Delivery API
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Previous Incidents

[Resolved] We're currently having issues

Began: Ended: Duration:
  • Mutation API
  • MCP Server
  • Editing interface

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

We've confirmed there is a problem, we're working to resolve it.

We've fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thanks for your patience.

[Complete] Scheduled maintenance of our support ticketing service

Began: Ended: Duration:

Our support ticketing service will undergo scheduled database maintenance on Saturday, September 12, 2026, starting at 9:00 AM Eastern. During the maintenance window, the Prepr Support page (prepr.io/support) will be unavailable, so it will not be possible to submit or communicate via support tickets. If you need assistance during this time, please contact us directly at support@prepr.io.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.