Some customers are experiencing issues with the Prepr UI, MCP Server, GraphQL API, and Content Delivery. We’re investigating and will provide an update as soon as possible. Thank you for your patience.

The issue has been identified and a fix is implemented.

We've now resolved the incident. Thanks for your patience.

Some customers are experiencing issues with the Prepr UI, MCP Server, GraphQL API, and Content Delivery. We’re investigating and will provide an update as soon as possible. Thank you for your patience.

One of our suppliers is experiencing unusually high traffic. We are rerouting traffic through an alternative transit provider to minimize any impact on our services.

The incident has now been resolved. Thank you for your patience and understanding.

Due to an issue identified with an external provider a small portion of customers may experience connecting issues to FTP servers.

We've now resolved the incident. Thanks for your patience.

Some users are currently experiencing issues accessing the Prepr UI. Our team is investigating the issue and working to restore full availability as quickly as possible. Please bear with us while we work on a resolution. We’ll provide further updates as soon as we have more information. Thank you for your patience and understanding.

We've confirmed there is a problem, we're working to resolve it.

We’ve resolved the core issue, and our fallback protocol has successfully taken over by routing traffic to other databases. We’re already seeing the system recover, and we expect the Prepr UI to return to normal within the next few minutes. Thank you for your patience while things fully recover.

We are still experiencing issues with Prepr UI availability, with some login attempts resulting in 522 errors. We are monitoring the situation closely and will provide further updates as we have more information.

The incident is resolved. Thanks for your patience.