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  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Edge personalization API
  • Tracking API
  • Mutation API
  • MCP Server
  • Editing interface
  • Editing interface AI
  • Assets CDN
  • Webhook delivery
  • Platform integrations
    • Algolia
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    • Azure DevOps
    • BigCommerce
    • BitBucket
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  • Website
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Previous Incidents

[Resolved] Service disruption affecting multiple Prepr services

Began: Ended: Duration:
  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Mutation API
  • MCP Server
  • Editing interface

Some customers are experiencing issues with the Prepr UI, MCP Server, GraphQL API, and Content Delivery. We’re investigating and will provide an update as soon as possible. Thank you for your patience.

The issue has been identified and a fix is implemented.

We've now resolved the incident. Thanks for your patience.

Some customers are experiencing issues with the Prepr UI, MCP Server, GraphQL API, and Content Delivery. We’re investigating and will provide an update as soon as possible. Thank you for your patience.

One of our suppliers is experiencing unusually high traffic. We are rerouting traffic through an alternative transit provider to minimize any impact on our services.

The incident has now been resolved. Thank you for your patience and understanding.

[Resolved] FTP Connection issues

Began: Ended: Duration:
  • Platform integrations
  • FTP Servers

Due to an issue identified with an external provider a small portion of customers may experience connecting issues to FTP servers.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.