We are currently aware of an ongoing Cloudflare network issue that is impacting multiple customers globally. As a result, parts of the Prepr platform, specifically our GraphQL API and the marketing website, may experience degraded performance or intermittent availability.

Cloudflare is actively investigating the root cause. We will provide updates as soon as more information becomes available.

If you need to sign in to Prepr, you can still access the login page via https://signin.prepr.io.

We have identified that the ongoing Cloudflare network incident is specifically affecting Prepr Personalization and Remote Source functionality. Personalized API responses may fail or degrade during this period.

All unpersonalized API traffic remains fully operational and is not impacted by this issue.

We are continuing to monitor the situation closely and will provide further updates as Cloudflare progresses with their investigation.

We are observing brief periods of recovery for Prepr Personalization services, but the overall situation remains unstable. Customers may continue to experience intermittent failures or inconsistent behavior when using these affected features.

Cloudflare has implemented a fix, and we are seeing Prepr Personalization other affected services recovering. We believe the impact has been resolved, and all systems should be returning to normal.

We will continue to monitor closely to ensure full stability across all services.